Returns & Exchanges
At SWAG KICKS, we want to ensure your street style is always on point, which is why we offer a hassle-free 14-day return policy for all unworn apparel and sneakers. If your gear doesn't fit or meet your expectations, we are committed to making it right through a quick exchange or full refund.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the shoebox is protected inside an outer shipping box.
- 3.Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized courier location.
- 4.Quality Check & Refund
Once our warehouse team inspects the items for original condition, we will process your refund or ship your exchange within 3-5 business days.